7-Day Easy Return & Replacement Guarantee

1. Eligibility for Returns

You have 7 calendar days from the date of courier delivery to initiate a return or replacement if:

• The item arrived damaged, defective, or inoperable.
• The product received differs significantly from the catalog description or photos.
• Key accessories or parts mentioned on the box are missing.

2. How to Request a Return

Simply WhatsApp our team at 0300-SAUDAAN (7283226) or email support@saudaan.pk with:

1. Your Order Number (e.g. SAU-2026-XXXX).
2. A short 10-second video or photo showing the defective condition of the item.
3. The courier delivery receipt or parcel shipping label.

3. Refund Options

Once the returned item is inspected at our Lahore center, refunds are issued within 2-3 business days via: