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Customer Care
Full Pakistan Shipping & Cash on Delivery Policy
Last updated: January 2026 • Valid across all provinces of Pakistan
1. Delivery Timelines
At Saudaan, we prioritize swift courier fulfillment. Orders are dispatched from our centralized sorting facilities within 24 to 48 hours of telephone/SMS confirmation.
- Major Metropolitan Areas (Lahore, Karachi, Islamabad, Rawalpindi): 2 to 3 working days.
- Other Cities (Faisalabad, Multan, Gujranwala, Sialkot, Peshawar, Quetta): 3 to 4 working days.
- Remote Towns & Rural Districts: 4 to 6 working days depending on courier accessibility.
2. Official Courier Partners
To guarantee safe parcel handling and real-time tracking, all shipments are routed through Pakistan's certified logistics networks:
TCS Express
Leopards Courier
Trax Logistics
3. Delivery Charges & Free Shipping
• Free Shipping: All orders with a total cart value of PKR 2,500 or more qualify for 100% Free Delivery All Over Pakistan.
• Standard Delivery: Orders below PKR 2,500 incur a nominal flat fee of PKR 200 across Pakistan.
4. Cash on Delivery (COD) Rules
Shoppers pay the exact order amount in cash to the rider upon parcel delivery. Please keep exact change ready to facilitate smooth drop-off.
